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Training facilitation

I work on the following themes,

depending on your objectives, in French or English.

Themes

Public speaking, face-to-face or remotely

Develop your ability to summarize

Gain self-confidence with theater techniques

Know how to improvise
Express your leadership
Develop your impact through assertiveness

Emotional intelligence

Time and priority management

Leading a productive meeting

Training the trainers

Improve your memory

Better listening for better decoding

Intercultural communication

Stress management

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Key supplier with around a hundred animation days a year.

Coach-trainer, with around thirty days' training a year.

2023 / 2024

Design and run a workshop on voice training in English.

This workshop is aimed at managers and customer advisors in the new Call-Center Europe.

© 2023 Laurent Courtin

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